- Deployed 55 GlideScope devices, a $1.2 million project, across three facilities at a large academic medical center
- Weekly governance and team meetings to ensure efficient project management
- High stakeholder satisfaction through effective communication and risk management
Background
The Project Management Office (PMO) at a large academic medical center oversees multiple sub-portfolios, each critical to the hospital’s operations. Led by a dedicated portfolio manager, the team handles the deployment of advanced medical devices, ensuring seamless integration and continuous support. One notable project involved replacing end-of-life devices with new GlideScope units, essential for surgery and anesthesia, across three facilities. This $1.2 million initiative required careful coordination to avoid disrupting critical hospital operations. The PMO’s structured approach, emphasizing stakeholder engagement and vendor management, plays a pivotal role in the large academic medical center’s mission to maintain cutting-edge medical technology and patient care.
Goals
- Seamlessly integrate new medical devices without disrupting hospital operations
- Ensure high levels of stakeholder satisfaction through effective communication
- Manage and complete projects within budget and on schedule
HDM’s Success Story
HDM successfully managed the deployment of 55 GlideScope devices across the large academic medical center’s facilities, navigating complex schedules and ensuring minimal disruption to surgical and anesthesia services. This project underscored the importance of stakeholder and vendor management, with regular governance meetings and touchpoints to maintain alignment and address challenges promptly. The team’s efforts ensured the replacement of end-of-life equipment, enhancing both patient safety and operational efficiency.
Lessons Learned
- Risk management and clear communication are crucial when deploying devices in critical areas such as ORs and anesthesia
- Effective stakeholder and vendor management are key to the success of any project, ensuring all parties are aligned and informed throughout the process
- Regularly scheduled governance and team meetings help maintain project momentum and address any emerging issues promptly
- It is essential to have a flexible approach to communication, utilizing various methods to reach stakeholders, especially clinical staff who may not be as responsive to traditional communication channels
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About Health Data Movers (HDM)
Health Data Movers is dedicated to empowering patients and providers by unleashing the potential of healthcare data and technology. Our core services enable healthcare providers, biotechnology firms, and digital health companies to execute implementations, optimize and support systems while managing, moving, and sharing data efficiently, securely, and competently. Recognized as a leader in the industry, HDM received the Best in KLAS award in 2022 and has been named to the Inc. 5000 list five times (2020, 2021, 2022, 2023, 2024).