Background
Health Choice Network (HCN) owns an instance of Epic used by its Federally Qualified Health Center (FQHC) members. HCN needed immediate support for their Epic go-live to ensure a smooth transition.
Key Points
- Ensure smooth Epic implementation for clinics
- Comprehensive on-site support for multiple locations
- Effective bilingual resources for Puerto Rico implementation
- Agile real-time resource management
- Provide effective at-the-elbow support for staff
HDM’s Success Story
Health Data Movers (HDM) successfully facilitated HCN’s Epic go-live by deploying skilled resources across various locations, including bilingual support in Puerto Rico. Our deft approach allowed for real-time adjustments, ensuring seamless integration and improved patient care processes. HDM’s commitment to excellence ensured that clinics ran efficiently, meeting all project goals.
Get To Know Us
HDM’s approach is built on prompt flexibility, allowing our team to rapidly adapt to changing requirements and unforeseen challenges. Instead of solely delivering on HCN’s initial needs, we emphasized a collaborative discovery process. During the migration, HDM continuously assessed and adjusted strategies based on real-time feedback and emerging needs. This approach enabled us to uncover deeper insights and more effective solutions that were not evident at the project’s outset.
- Expertise and Customization: With decades of experience, we excel in navigating Epic go-live support across diverse healthcare settings, ensuring seamless transitions for our clients. Our tailored support ratios ensure one at-the-elbow (ATE) support staff for every ten users, with dedicated project management and team leads for system-wide coherence.
- Value-Driven and Agile: Our competitive rates for project managers and team leads reflect our commitment to delivering cost-effective solutions without compromising quality. Agility is an HDM core trait that helped us win Best in KLAS (2022, HIT Implementation Leadership-Small). We adapt readily to scale with you through growth or scope changes.
- Comprehensive Support and Knowledge: HDM works diligently with your in-house analysts and subject matter experts to deliver a seamless integration that aligns with your organizational standards. We prioritize end-users’ well-being, aligning with your organization’s values and objectives. Engaging HDM gives you access to technical experts who understand complex clinical workflows, business requirements, industry standards, and up-to-date best practices. We also provide fluent Spanish-speaking professionals for effective communication in Spanish-speaking locations.
>> Your organization’s success story starts here. From our consulting guarantees to staffing the best talent and ensuring seamless data migrations, we’re here to make your project a success story. Start here…
About Health Data Movers (HDM)
Health Data Movers is dedicated to empowering patients and providers by unleashing the potential of healthcare data and technology. Our core services enable healthcare providers, biotechnology firms, and digital health companies to execute implementations, optimize, and support systems while managing, moving, and sharing data efficiently, securely, and competently. Recognized as a leader in the industry, HDM received the Best in KLAS award in 2022 and has been named to the Inc. 5000 list four times (2020, 2021, 2022, 2023).